Privacy Policy

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At Terra Nova Expeditions LLC 

 we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book an expedition, or otherwise interact with us.

By using our services, you agree to the terms of this policy.

• Contact Details – Full name, email address, phone number, postal address
   
• Booking Information – Passport details, emergency contact, medical disclosures where required for safety
   
• Payment Details – Billing address and payment information (handled securely through third-party processors)
   
• Website Usage – IP address, browser type, pages visited (via analytics tools)
   
• Marketing Preferences – Email subscriptions, survey responses, referral sources
   

We use the information collected to:

• Process bookings and payments
   
• Communicate about your trip or upcoming expeditions
   
• Comply with legal or regulatory requirements
   
• Improve our website and customer experience
   
• Send newsletters or promotional offers (you may opt out at any time)
   

We do not sell your personal information.
We may share your information with:

• Trusted service providers (e.g. payment processors, medical screening platforms, expedition logistics teams)
   
• Government authorities when legally required for visas, permits, or health/safety compliance
   
• Our affiliated expedition partners where necessary to provide services related to your voyage
   

All third-party partners are expected to maintain the same level of privacy protection.

We implement appropriate technical and organizational safeguards to protect your data. While no system is 100% secure, we work to prevent unauthorized access, alteration, or misuse of your information.

We retain your information only as long as necessary for operational, legal, and regulatory reasons. Sensitive information, such as medical data, is stored only when relevant to your booking and deleted afterward.

Depending on your location, you may have rights to:

• Request access to the personal data we hold
   
• Correct or update your information
   
• Withdraw consent or object to processing
   
• Request deletion of your personal data (subject to legal obligations)
   

To exercise your rights, please email us  

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from children.

As a company incorporated in the State of Delaware, we comply with applicable Delaware privacy and consumer protection laws, including Title 6 of the Delaware Code. While Delaware currently does not have a comprehensive consumer data privacy act, we voluntarily uphold industry standards for privacy and transparency.

We may update this Privacy Policy occasionally to reflect changes in our operations or legal requirements. The revised policy will be posted on our website with an updated effective date.

If you have any questions or concerns about this Privacy Policy or your data, please contact:

Terra Nova Expeditions LLC
16192 Coastal Highway,
Lewes, Delaware, 19958, USA